Posted 1 week ago
وقتك مناسب جدًا إنك تتقدم للوظيفة دي
Account Management Back Office (Business Support Specialist)
Position Details
Location
New Cairo, Cairo, Egypt Egypt
Posted Date
April 9, 2026
Employment Type
Customer Service/Support
متوسط الراتب
Confidential
Job Description
Horeca Star -
Company: Horeca Star –
WebSite: New Cairo, Cairo, Egypt
Job Description:
- Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets
- Maintain quality service by establishing and enforcing organization standards.
- Provide historical records by maintaining records on area and customer sales.
- Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analysis.
- Communicate effectively & efficiently with the business development team & discuss actions need to be taken
- Liaise between customers & customer service team to enhance the quality of service
- Communicate with customers for new products and promos
- Receive calls for orders, complaints, bar star appointments and ihoreca registration
- Ensure proper follow up on customers’ orders on regular basis
- Handel customers’ complaints regarding out of stock items or delayed orders & conduct required surveys via phone with customers
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً