Logistics Coordinator

aDispatcher is a specialized dispatch outsourcing company serving luxury ground transportation operators across the United States. We place trained, professional dispatchers with limousine and chauffeur service clients who demand precision, professionalism, and 24/7 reliability.

We are hiring a dispatcher to join our team and be placed with one of our active US-based limousine clients. In this role, you will serve as the live operational backbone of a luxury transportation company — managing reservations, coordinating chauffeurs, handling client calls, and ensuring every ride is executed flawlessly.

This is a high-accountability role. Our clients operate in premium markets where errors are not acceptable and communication must be fast, clear, and professional at all times.

Your day-to-day will include:

• Answering inbound calls and emails from clients, passengers, and affiliates
• Entering, reviewing, and managing reservations in dispatch software (LimoAnywhere or similar)
• Coordinating chauffeurs before, during, and after trips
• Monitoring flight status and adjusting pickups accordingly
• Escalating issues promptly and following client-specific SOPs
• Maintaining accurate trip records and status updates throughout each shift