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Import Specialist
Position Details
Location
Nasr City, Cairo, Egypt Egypt
Posted Date
April 22, 2026
Employment Type
Customer Service/Support
متوسط الراتب
Confidential
Job Description
Pollia Group -
Company: Pollia Group –
WebSite: Nasr City, Cairo, Egypt
Job Description:
- Respond promptly and professionally to customer inquiries via phone, email, or chat channels.
- Keep proper records of all forms of transactions relating to the company’s operations.
- Track shipments across different channels.
- Follow the clearance process and handle any problem may occur.
- Request & coordinate the transportation of all shipments and monitor till receiving in our warehouses.
- Prepare all necessary documentation for handling logistics work in accordance with internal Logistics department rules and regulations, and any other documents as needed
- Compile, sort, and verify accuracy of information prior entering into the system.
- Collaborate with internal teams to escalate and resolve complex customer concerns.
- Provide detailed service information to customers, ensuring clarity and satisfaction.
- Follow up and review customer invoices from making the orders to arrive to delivery destination.
- Identify opportunities to improve processes and enhance the customer experience.
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً