Customer service English

Location: Maadi technology park, Egypt

Job Type: Full-time | On-site

About Intouch CX
Intouch CX is a global leader in customer experience management, digital engagement, and Al-driven solutions Headquartered in Canada with a growing worldwide footprint, we partner with the world’s most disruptive nigh-arowth brands in tech, e-commerce. and entertainment. We are obsessed with our clients’ success and dedicated to building a diverse, inclusive culture vhere team members can thrive while shaping the future of the digital economy,

About the Role:
We are seeking bilingual tech suppor agents for one of our projects. No rush
This is an excellent opportunity for fluent English speakers looking to advance their careers in a stable, premium corporate environment

Key Details
Salary: 21000 EGP Gross per month 

Responsibilities:

• Shift Format: Rotational Shifts
• Serve as the primary point of contact to support a luxury brand for car rentals

• Handle inquiries and resolve issues with a hiah dearee of professionalism and empathy • Maintain the company’s quality standards in spoken and written communication

Requirements:
• Education: University Graduate (Bachelor’s dearee ir any major).
• Language: B2 level in English

Skills: Strong communication, active listening, and customer handling skills.
• Commute: Ability to commute to Maadi daily
• Availability: Must be ready to join immediately April star date )
• Flexibility: Willingness to work rotational shifts
What We Offer:
• Comprehensive Social Insurance
• Medical Insurance coverage
• Transportation provided to/from the office. • Stable work environment