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Company Name : College of the North Atlantic - Qatar

Section Head, Reference and Instruction

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Job Description

The College of the North Atlantic – Qatar is inviting nominations and applications for the position of Section Head, Reference and Instruction in the Library Services Department. Reporting to the Manager, Library Services, the successful candidate must be a proven leader with the skills and expertise necessary to support the Library Services Department in fully implementing the College’s mission and vision.

College of the North Atlantic – Qatar Profile:

The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, College of the North Atlantic-Qatar (CNA-Q).  Internationally recognized as a comprehensive technical college, CNA-Q is committed to high quality, student-centered education.  This commitment is reflected through state-of-the-art facilities, accessible and responsive technology programs and strong partnerships with industry.

With more than 600 staff and 5,000 students, CNA-Q is one of Qatar’s largest post-secondary institutions, offering 23 undergraduate and graduate degree programs, along with 17 diploma programs, through student-centered learning. By providing training in a range of technical areas including Engineering Technology, Health Sciences, Industrial Trades, Business Studies and Information Technology, CNA-Q brings the State closer to the goals of Qatar National Vision 2030.

Duties & Responsibilities:    

This position requires an energetic and enthusiastic individual who will provide reference, instruction, and research services for students, faculty, and employees to assist with research needs and to contribute to the learning environment at the College through the management and support of Library Services.

Candidates should have an outstanding record of industry experience in library services and possess the qualifications necessary to be successful in the role of Section Head, Reference and Instruction.

The successful candidate will provide reference and research services by answering questions and conducting reference interviews with students and employees to identify research needs, utilize and share expert search strategies to provide advice on appropriate resources and follow up on research inquiries in a timely manner.

The successful candidate will provide instruction in qualitative and quantitative research methods, the research process, and information evaluation techniques, collaborating with faculty to support and develop programs that deliver learning objectives. This includes developing online subject and resource guides to highlight technology, current trends, and Library resources to aid in student and employee research needs.

The successful candidate will create instructional materials, lesson plans, learning outcomes, and assessment tools to deliver information/digital literacy and research classes that demonstrate critical thinking, hands-on learning, and collaboration. This will include developing scholarly communication functions, advising on copyright, open access, publishing, and impact analysis as well as developing the library collection through the review of relevant lists, knowledge of publications, feedback from users, and curriculum and accreditation needs.

The successful candidate will assist in the assignment and delegation of tasks to Senior Technical Support Specialists, Library Technical Support Specialists, and Student employees.

The successful candidate will participate on College and Departmental committees to promote College, Library and information management policies and procedures in alignment with industry best practices and liaise with colleagues and employers to engage in continuous teaching, learning and industry development to enhance the scope of student learning.

The successful candidate will attend departmental meetings and participate in initiatives to monitor and enhance student learning development and success, assist in the development, implementation and evaluation of Library policies and procedures and contribute to the establishment of Key Performance Indicators (KPIs) for Library Reference and Instruction and monitor its performance vis-à-vis established KPIs on a regular basis.

The successful candidate will provide professional development support and perform periodic performance reviews for direct subordinates, contribute to the development of workforce plans for the Library, Learning Commons and Archives in collaboration with Human Resources, and contribute to the development of employees through identifying appropriate learning and development opportunities.

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