Provide Pre-Sales activity, technical support, consultation and Presents the technical solution when needed to Infort Egypt Customers.
• Provide onsite Support, Field deployment and configuration of network devices, Creating Low-level design, documentation for Infort Egypt Customer projects.
• Keeping up-to-date with Networking solutions
• Complying with company policy for career path development
• Responsible for the delivery of network planning, design, implementation, and optimization services as a pre-sales consultant to enterprise clients.
• Designing & implementing technology solutions for clients that will address their needs in network Solutions.
• Monitoring network performance and troubleshoot problem areas as needed.
• Manage network infrastructure including routers, switches, (configuration & troubleshooting) Implementing LAN technologies (VLAN, VTP, inter-VLAN routing, HSRP, …)
• Work directly with customers to provide hands-on support of routers, switches.
• Preparing reports, documentations, and Network Diagrams
• Monitor network performance Manage and resolve networking issues.
• Meets with clients after their initial meeting with the sales to understand the client’s technical needs and requests
• Receives Tenders and finds technical specifications to develop into a technical and financial offer
• Do the site survey for all potential projects to ensure that the offers presented are a match to the client’s requirements and project site
• Builds relationship with vendors
• Negotiates with vendor to get the best prices for the presented offers
• Presents the technical offer to the client when needed
• Studies new technologies offered by new partners and vendors
• Searching for and meeting with consultants that can become potential partners
B.Sc. in Communication Engineering
• 2–4 years of experience
• Switching experience
• Previous experience creating solutions and bill of material and bill of quantity
• CCNA preferred
• Fluent in both spoken and written Arabic and English
• Ability to communicate well and work through others
• Excellent reporting skills
• Excellent presentation skills
• Positive response to pressure
• Excellent research skills
• Ability to negotiate prices
• Team player