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Company Name : 1st Online Solutions t/a Fantastic Sevices

Customer Service Representative (with English) and Sales representative

bayt.com

Job Description

Are you passionate about customer’s experience? Are you looking for an organisation where your career can develop rapidly by gaining know-how about the business? Do you want to acquire global experience and move into an international environment?   

Fantastic Services is a growing international brand in the field of home, office, and garden maintenance services. For us, it is important to bring about positive change both for our clients and partners and for each of our teams with every aspect of our activities. This is our philosophy: 360-degrees of happiness.    

What we’re looking for?

Driven, passionate, and reliable candidates who love to interact with people and are ready to join our friendly, positive team. They will have the ability to thrive in a fast-paced and challenging environment where everyone is delivering excellence in the customer experience industry.    

What you will do:   

  • Delivering world-class experience by supporting our customers and partners from the United Kingdom via phone, email, and chat;
  • Responding to all customers and partners’ enquiries related to our services;
  • Providing assistance throughout our clients’ journey;
  • Ensuring responses meet and exceed the established metrics for response time, quality, and customer satisfaction.   
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