Job Description :
Telesales representatives play a vital role in generating leads for the sales team. They contact potential and existing customers by phone to inform them of their company’s products, services and offers. Telesales agents also receive phone calls of people responding to direct marketing and advertising campaigns.Contact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company’s reputationGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and note useful information
Job Requirements :
Fluent in English speaking and writing is a must as you’ll be contacting foreigners. Proven experience as a Telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsHigh school diploma; BSc/BA will be a plusBenefits:An attractive package that matches your work experience within our team.A unique experience in an entrepreneurial, yet structured environmentThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer-term objective is to train the next generation of leadersWe trust in the power of creativity and flexibility and try to build an environment that allows you to be your best self.We offer a variety of comprehensive plans covering medical and dental needs for you. An active lifestyle is a healthy life,We are not a 9-5 company. Neither do we follow a traditional annual holiday policy. We believe in working smarter, not harder, and allowing employees to take time off, whenever and as much as they need.You may work from home whenever you need and as much as this suits your daily tasks.All zVendo offices are built with many collaborative break-out spaces, with snack and coffee corners functioning 24/7. You also have the freedom to stream your music right at your workstation and work accompanied by your favorite tunes!