wuzzuf.com
Job Description :
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for Operations Manager (3 Months Extendable) for EXPO to be based out of their office in Dubai.Job Responsibilities:Manage Security Team, Supervisors, CCTV Agents and Security Guards, by controlling:SOPRosteringPerformanceWork tools (radios, hardware, equipment)Disciplinary managementManage and lead Security team, ensuring that all team members understand their roles and responsibilities, and that they deliver their duties and, where needed, provide excellent customer serviceBe the key liaison between Transguard Security Ops and the PavilionMonitor FM Operation and liaise with FM Manager (3rd party)Observe and control FM matters through reporting and bring to FM Mgr./PDGM/PGM attention any points related to performance, productivity and/or service improvementEnsure that Security and FM Team coordinate and facilitate the Guest Services and Events operation and all related tasks are delivered to a high standard.Liaise with Expo City Dubai and COP28 Security teams, together with PGM/PDGM where necessary. Work closely with COP28 Protocol/VIP team for special quest visits and events.Work closely with PGM on Operations planningCollect feedback from guests and employees and establish action plans, based on that feedback, for further service or other improvement.