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Location Dubai, Dubai, United Arab Emirates SFE Specialist JOB TITLEABOUT ASTRAZENECAAstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.ROLE SUMMARYThe position consists in supporting Sales Force Effectiveness (SFE) activities in the GCC region.This position reports to the SFE manager and consists of: Administrating the Veeva system: support sales reps, managers, medical, and marketing teams in their daily requests Extract and analyse execution excellence KPIs related to the field force and provide insights to the relevant stakeholders. Support the SFE team in the preparation of the sales cycle plan, target setting, and incentive calculation.As a member of the Commercial Operations department, you will have the opportunity to contribute to the transformation and digitalization journey AZ GCC is going through by continuously improving the SFE processes and the way analysis and insights are created.Typical AccountabilitiesVeeva, Reltio, AZAP administration Set up a questionnaire in the system and support the SFE team and brand managers in the entire S&T process and actively contribute to the S&T exercise analysis to come up with the best outcome from the exercise. Lead the user training on Veeva (induction and refreshers) related to customer and non-customer-facing functions ( reps, FLSM, marketing, medical, KAM…) Provide business analysis to marketing, medical, finance, digital and HR team related to mapped Veeva reports extractions. Provide support to sales managers and SFE lead in the quarterly sales cycle plan by generating insights and recommending actions to be done regarding call frequency, and territory changes, …Target Setting and Incentive Processes Ensure regular communication to the field force on target setting and KPIs measurement. Support the SFE team in administrating the target setting and incentive calculation processes from A to Z (input files, KPIs qualifications, system management, field force communication, cases management) Analyse the outcome of the incentive by promoting incentive health checks.Digital and Omnichannel initiatives Actively participate in the development and rollout of innovative and insightful activity dashboards Ensure the continuous development of efficient internal and external data extraction, analysis, and reporting systems to meet the needs of Sales and Marketing teams. Closely collaborate with cross-functional teams (IT, marketing, digital, sales teams…) on global and /or regional-led projects/ initiatives Essential for the role Organised, disciplined, and motivated. Previous hands-on BI tools / automated calculation systems related to field force sales and non-sales KPIs (CRM, incentive calculation tools…) At least one year of experience in a Data Specialist role Ability to learn fast and to work under stress. Proved Teamwork / Cross-Functional Team Collaboration English business proficient Passionate and energizing Open to feedbackAt AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.Our Social Media, Follow AstraZeneca on Follow AstraZeneca on Follow AstraZeneca on AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.TranscriptWhat I like most with working at AstraZeneca is our purpose, bringing medicines to patients, and our culture of collaboration and innovation. This truly makes AstraZeneca a great place to work.What I like most with working at AstraZeneca is our purpose, bringing …