Clients Relations Coordinator – Policy Admin

Administration
  • Administration
  • Egypt

wuzzuf.com

Job Description :

Receiving and reviewing clients’ emails for additions, Deletions, Replacement cards and discount cards.Reply to the client in case of any missing documents or data, and follow up.Getting the mobile numbers of the new additions and sharing them with the marketing team to send a welcome SMS.Help the client with any inquiry about the request. following up on the request & Reply to the client once the request is done.Reviewing the request in terms of adherence to the policy guidelines Prepare quarterly reports with a full analytics for the existing accountsRequest the invoices of the upcoming payments two weeks before the due date.Review the invoices, and compare the reconciliation invoices with the archived sheet.

Job Requirements :

Bachelor’s degree .2-3 years of experience in same field ( medical & healthcare )  Very good written and spoken EnglishClient relationships.Problem-Solving Skills. Excellent formal correspondence through emails and messages. 

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