bayt.com
Job Description
- Manage inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Elaborate on the features, specifications, and details of the company’s product to convert the potential prospect into a consumer.
- Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
- Back up all the call history details by effectively utilizing the company’s call center database.
- Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.
Skills
- Prior exposure to working in a call center or customer service support profile.
- Strong phone and verbal communication skills.
- Showing high efficiency along with handling several tasks in the daily routine.
- Proficient in using modern communication tools and software for facilitating formal routine processes.
- Smart communicator with the potential to elaborate practical advantages of the company’s products.
- Ready to adapt and elevate existing skills based on improvement feedback.
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