Posted 5 hours ago
كل نجاح بيبدأ بقرار… قرار التقديم
Telemarketing Supervisor (German speaker)
Position Details
Location
New Cairo, Cairo, Egypt Egypt
Posted Date
April 7, 2026
Employment Type
Customer Service/Support
متوسط الراتب
Confidential
Job Description
Ashdud -
Company: Ashdud –
WebSite: New Cairo, Cairo, Egypt
Job Description:
About Us
- We are a growing service company operating in the fields of facility cleaning, building services, and temporary employment. With over 500 employees across Europe and the Middle East, we stand for quality, efficiency, and reliable customer service.
- To strengthen our team in Cairo, we are looking for an experienced and motivated leader to join us as a Call Center Supervisor (m/f/d) – responsible for team leadership, scheduling, and process
Your Responsibilities
- Lead, motivate, and organize a team of Teleagents & Calculation staff
- Supervise and control daily operations in both inbound and outbound activities
- Plan shifts, distribute tasks, and continuously optimize workflows
- Monitor target achievement and service quality using clearly defined KPIs
- Conduct team meetings, training sessions, and coaching
- Collaborate closely with senior management and the sales department
- Prepare performance reports and implement improvement measures
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً