Technology Manager – SAP

Job Purpose

Managing and leading development for one of four technology specific functions (AI & Enterprise, SAP ERP, Oracle ERP or smart service & mobility) and responsible for leading and performing business systems analysis, systems design and project management activities for this technology function.

Principal Accountabilities

Strategy/Governance 

• Manages approval of application build / upgrade designs to ensure that they are in line with all the necessary standards and policies
• Monitor monthly and quarterly performance results, identify performance gaps and ramifications and lead the development of corrective actions that tackle the root causes
• Provides inputs in setting IT standards and guidelines
• Proactively identify evolving technology driven improvement opportunities and implementing relevant application development methodologies and tools
• Assisting in development and updates of policies and standards and ensure implementation of policies and standards.

Operational 

• Manages the application development lifecycle in line with the enterprise architecture standards of GIT.
• Ensures appropriate use of design principles, standards, methods and toolsets that are consistent with GIT enterprise architecture.
• Reviews and approves the functional and technical specifications
• Plans the capacity for the software development teams
• Ensures adherence to development, PMO and IT service management standards 
• Identifying and overseeing the business case development and project management of new application development projects, including working with the management to identify common application needs and technology platforms 
• Assessing technology capacity to meet the future needs of the organization and recommending new applications and new configurations
• Ensuring the optimal balance between the development of new systems and leveraging existing systems
• Plan and Supervise periodic reviews and testing of the applications to ensure software and system functionalities are in line with design parameters and business needs, and adherent to best practices and latest industry developments
• Lead the process of developing application enhancements and manage all releases to ensure that applications are operating in the most effective manner 
• Support and effectively contribute to the IT solutions and software system components integration.
• Acts as point of technical support and onsite support to ensure all issues related to all enterprise solutions are addressed appropriately

Financial Management 

• Provide inputs into the GIT annual budget from an applications perspective
• Manage the allocation of budgets and highlight any deviations in a timely manner 

People and Talent Management

• Formulate workforce planning reports and talent acquisition plan and budgets for application development & support in order to ensure adequate staffing for optimal operational smoothness
• Identify talent for pivotal roles from a succession management standpoint to ensure business continuity