Jazeera Paints -
Company: Jazeera Paints –
WebSite: 10th of Ramadan City, Cairo, Egypt
Job Description:The incumbent is responsible for the following duties:
* Developing the department’s annual strategic plans, programs, and budget in accordance with the overall company strategy.
* Conducting SWOT analyses and resource planning, encompassing recruitment, motivation, training, and team development initiatives.
* Designing and implementing structured knowledge transfer and onboarding programs for new employees.
* Developing second-line leadership and succession plans for all subordinate positions.
* Leading the Technical Support team to provide expert advice and solutions to customers and the sales team.
* Overseeing product sample applications at customer sites, ensuring technical validation and approval.
* Collaborating with operations to support the technical aspects of launching new or modified products.
* Ensuring all product testing adheres to internal standards and market specifications.
* Supervising the analysis of competitive products and collaborating with R&D to propose enhancements or alternatives.
* Reviewing and regularly updating all product technical documentation (TDS, MSDS) to ensure compliance and accuracy.
* Approving technical content for marketing materials, including brochures, catalogs, videos, and displays.
* Conducting ongoing market and project-related research to identify product gaps and opportunities.
* Overseeing research and development of new application tools and technologies.
* Developing and executing technical training programs for internal sales teams, regional staff, and customers.
* Managing the technical complaint resolution process to ensure customer satisfaction and root cause elimination.
* Training commercial teams on the competitive advantages of key products to enhance market positioning.
* Ensuring application tools and instruments are properly maintained and calibrated.
* Enforcing compliance with 5S, safety, and KAIZEN practices in all technical and application areas.
* Overseeing documentation, reporting, and performance tracking of technical support activities, and performing other duties as assigned by direct management.
* Performing all duties as assigned by the direct supervisor.
Skills:
- Bachelor’s in Science or a relevant field
3-5 years in paints /coating field - Technical Skills
• MS office
• Research skills
• Analytical skills.
• Training skills.
• Good English skills. - Core Competencies
• Innovation & Creativity.
• Time Management.
• High Communication Skills.
• Services Delivery skills
• Detail Oriented
• Fast learner
• Work under pressure.