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Company Name : Global Petroleum Business & Trading

Senior Desktop Support Engineer

bayt.com

Job Description

  • Bachelor in computer science, engineering or equivalent required.
  • Should have Microsoft Certified IT Professional or Microsoft Certified System Administrator Certification.
  • 8+ years of experience in an IT Desktop Support position providing L1/L2 support in any Large Enterprise & Government Organization.
  • Must posses hands on experience in managing desktop deployment and software distribution solutions.
  • Broad range of Desktop, Notebook, tablets, and IP telephony knowledge, having knowledge on Network and Microsoft technologies will be an added advantage.
  • Extensive knowledge of standard desktop application and operation system especially regarding Microsoft office applications, adobe products, and windows operating system.
  • Knowledge of Desktop management solution, anti-virus and security system and back up system.
  • Communication, customer relation skills and the ability to work with a team.
  • Thorough understanding of ITIL and knowledge of IT Service Desk Procedures. 
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Creative shipping and logistics solution in Egypt
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