Purpose:The purpose of this role is to Manage Hair & Beauty Salon in UAE/Oman and focus on increasing revenue internally by increasing overall client satisfaction, client retention, service and retail sales, upselling, and to ensure salons profitability.
- Ensuring frontdesk, stylist & beauticians are giving great customer service and doing amazing work to ensure clients satisfaction.
- Increase clients satisfaction.
- Reduce clients complaints.
- Increase clients retention.
- Increase Retail Sales per visited client.
- Increase average service sales receipt per client.
- Ensuring salons are always presentable and be rated 5 Star to further enhance clients experience.
- Competitive Salary + Sales Commission
- Free Medical Insurance
- 30 days paid Vacation + & up to 13 paid local holidays
- Air ticket allowance
- Free Salon Services
About the Company:Kozma & Kozma is an international salon with branches around Qatar, Dubai and Oman. Owned by Americans and Managed by Americans and British. We are rapidly growing around the region. It’s a fun and great place to work
- Experience in any of the following service industries: Hotels, F&B, beauty industry, other hospitality or service industry.
- Basic management or supervisory experience.
- Able to Manage a small team of salon staff.
- Great Customer Service Background
- Sales Experience
- Computer skills, Microsoft word, and Excel