Sales Associate

Position Overview To provide the best shopping experience to each and every customer through Outstanding Customer Service. To ensure that every person visiting the shop leaves happy and smiling always with a positive feeling to return to the shop.

Position Functions

1. Customer Service:

• Collect customer data and provide to direct manager on monthly basis

• Provide appropriate after sales service to all customers

• Provide feedback to line Manager about customer needs

• Ensure to keep all promises made to customer

• End sales in a way to retain customer

• Manage high standard of hygiene

2. Sales Management:

• Achieve sales as per daily, weekly and monthly targets

• Handle more than one customer

• Follow the six selling steps

3. Stock Efficiency:

• Ensure stock is displayed on the sales floor according to store standards

• Update all the new arrivals, pricing…etc.

• Assist in accurate stock count and keeping a track of all the stock

• Handle the product with utmost care, along with the POS (Point Of Sale) and packing material

• Stock Replenishment Management

4. Product Knowledge and Merchandising:

• Communicate products features, advantages and benefits to all customers

• Decorate the windows, shop graphics and POS materials

• 5. Shop Administration: *

• Follow all the policies and procedures tightly.

• Ensure safety, security and cleanliness of store is given high importance

• Handle POS system confidently

• Manage cash properly

• Implement checklist daily to assure retail atmosphere is excellent as per standards.

• Hygiene Standard

Job Type: Full-time