wuzzuf.com
Job Description :
Job Duties & Responsibilities:Product ManagementWorking on analysis for the performance of existing & new productsFixing the issues available in the productEnhancing & improving the products to reach the highest ratio (to guarantee a good market share)Working on promoting the product (co-branded promotion)Following up with clients regarding the existing projects Product DevelopmentCreating new service workflowCollaborating with the tech team to create service workflow & analyze the system capabilities to ensure the service is meeting the client’s requirementsChecking API document to create the workflow accordinglyCreating service tariff & aligning with stalk holders the service workflowManaging Company Mega projectsSearching for new services & generating new ideas for the services’ enhancement ProcessesCreating new service processesCreating operation Processes for existing & new services, complaints & enhancementsCreating internal processes for different stalk holders to ensure the company is achieving its objectivesEnhancing current processes to be more efficient PMOSetting headlines for the services in aligning with the commercial PMSetting priorities for the existing products & defining its joining date according to business needFollowing up with all stalk holders to ensure the products are gathered to launch in defined time frameSetting meetings with stalk holders & following up on all agreed actions for all commercial projectsSetting roadmap between Products & PMFollowing up on enhancements & requirements Device ManagementWorking on Onboarding for new devices & their portfolioManaging current stock &ensure they are delivered on the required timeSetting plan for the devices needed with their forecastingEnsuring the devices are meeting the requirements and of the last updated versionMaking sure there are different devices & from different vendorsInvestigating the device’s performance & that they support the required toolsSolving the issues that might happen in the devices to evade differentiations between devices & design.Marketing CommunicationsSet Marketing communication plan and products marketing campaignCheck Marketing activities resultSet Marketing communication budgetMonitor, evaluate, and report on similar industry activities; make recommendations based on findings/opportunities discovered.CRM & BackofficeCreate Win Back ProgramsPerforming market research.Gathering and processing research data.Create Loyalty ProgramsCreate incentives programs
Job Requirements :
– Employee Competencies:Very good Communication skillsDecision MakingConflict & risk ManagementTime ManagementDetails orientedHandling stressNegotiation skillsTeam Spirit Object orientedCreativityFollow up skillsActive PersonKnowledge, skills & Experience:Bachelor’s degree from reputable universityMarketing diploma is a mustMBA (preferable)Experience 6-8 years in the same field, preferable to have E-payment background, telecommunication, or banking.Very good understanding of technical documentsVery good understanding of structure (workflow- service design)Proven Experience in MS office (Word, Excel, PowerPoint,…ETC) is a mustVery good understanding of wallets management