Operations Manager

Core function: Ensure smooth execution across projects, service delivery, logistics, and internal coordination.
Key responsibilities:

• Oversee project operations planning, resource allocation, and scheduling.
• Improve cross-functional execution between sales, engineering, procurement, and finance.
• Track operational KPIs (delivery timeliness, cost control, utilization, quality).
• Own process improvement and operational compliance to internal workflows.
• Oversee daily operations across all business units to ensure seamless workflow and optimal productivity.
• Develop, implement, and refine operational policies, procedures, and best practices to support company objectives.
• Lead, mentor, and manage cross-functional teams, fostering a culture of accountability and continuous improvement.
• Monitor and analyze key performance indicators (KPIs) to identify areas for operational enhancement and cost efficiency.
• Collaborate with senior management to align operational strategies with organizational goals and market demands.
• Ensure compliance with industry standards, safety regulations, and quality management systems.
• Manage resource allocation, budgeting, and forecasting to support project delivery and business growth.
• Drive process optimization initiatives, leveraging technology and automation to improve service delivery.
• Coordinate with vendors, suppliers, and partners to maintain strong relationships and ensure timely procurement.
• Prepare and present regular operational reports and insights to executive leadership.