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Maintenance Manager – Home Appliances
Position Details
Location
Cairo, Egypt Egypt
Posted Date
May 27, 2026
Employment Type
Installation/Maintenance/Repair
متوسط الراتب
Confidential
Job Description
Confidential -
Company: Confidential –
WebSite: Cairo, Egypt
Job Description:
Oversees the daily operations of the home appliances maintenance department. Leads workshop technicians and field agents to ensure fast, high-quality repairs, minimize turnaround time (TAT), and maximize customer satisfaction while managing spare parts efficiency.
Key Responsibilities
- Operations: Manage repair workflows for major appliances (ACs, refrigerators, stoves, washing machines) and small electronics.
- Team Leadership: Supervise, schedule, and train workshop and decentralized field technicians across regions.
- Service Center & Client Follow-Up: Establish structured follow-up protocols with the customer service desk to track delayed repairs, keep customers informed of part arrival timelines, and conduct post-repair satisfaction checks.
- Inventory: Coordinate with procurement to maintain steady stock of original spare parts and manage warranty claims.
- Reporting: Track performance metrics (TAT, repair quality) and report on recurring technical defects.
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً