Head of Reconciliation and Quality

Job Summary

To establish and maintain all GL/ Suspense accounts integrity including:

Controlling and reviewing all GL, Suspense, Sundry accounts reconciliations.

Monitoring the integrity of the general ledger accounts, identifying, communicating and resolving issues relate to un-reconciled balances.

Liaising with Finance, Ops Risk, Internal and External Audit in relation to GL/Suspense accounts balance reporting and ad-hoc task/assignments.

Quality dashboard preparation, management reporting, and opportunity identification.

Key Accountabilities

•   NOSTRO/ Dividend/ Central Bank/ ATM GL/ Sundry/ Suspense accounts reconciliation & monitoring of aging analysis.

•   Visa Card/ MasterCard/ Diners including Issuing & Acquiring – Debit & Credit Card GL reconciliation & monitoring of outstanding items.

•   Automation of all manual reconciliation processes with proactive controls for exception management.

•   Reviewing the transaction defects based on root-cause reports and identifying/proposing robotic automation solutions with enhanced controls.

•   Monitoring and effectiveness of overall reconciliation quality including auditing via spot checks.

•   Ensuring accounts are reconciled from the GL to an appropriate source.

•   Tracking un-reconciled outstanding balances and clearing issues.

•   Escalation of issues as required.

•   Understanding and approving the risk assessment, procedures and level of evidence required to complete a reconciliation.

•   Recruiting, training, developing, leading, motivating a team to deliver high-quality services.