Enrollment & Student Success Officer

Engineeius is looking for an organized, proactive, and tech-savvy Enrollment & Student Success Officer to join our growing team.

At Engineeius, we provide STEM, coding, and technology education for kids, helping students learn through practical projects, live sessions, and real application — not memorization.

This role connects sales, parent communication, student follow-up, instructor coordination, and learning operations. The ideal candidate should be comfortable with technology, able to understand our programs, and confident when explaining them to parents.

Key Responsibilities:

• Follow up with interested parents and students through WhatsApp, phone calls, and CRM tools.
• Handle outbound calls to qualify leads, explain programs, and support enrollment.
• Guide parents through course options, levels, schedules, pricing, and payment steps.
• Follow up with enrolled students and parents to ensure a smooth learning experience.
• Coordinate with instructors and make sure sessions are delivered on time and professionally.
• Monitor student attendance, progress, and engagement.
• Check and follow up on LMS access, recorded sessions, materials, and student updates.
• Collect feedback from parents, students, and instructors.
• Support student onboarding after payment confirmation.
• Maintain organized records of leads, enrollments, follow-ups, and feedback.
• Report daily/weekly updates on sales pipeline, student progress, and parent satisfaction.