Job Description
Overview of the role:
- The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.
What you will do:
- Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey.
- Achieve the set Trade-ins.
- Achieve monthly (Finance and Insurance) F&I product sales targets.
- Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
- Lead management (Tel/Web/Walk-in enquiries).
- Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
- Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.
- Ensure knowledge of competition activities to be able to counter customer arguments.
Skills
Required Skills to be successful:
1.- Negotiation skills
2.- Communication skills
3.- Timely Resolution
4.- Proficient in Microsoft Office
About the Team:
- Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.
What equips you for the role:
- Bachelor’s Degree
- 2 years sales experience preferability in luxury retail, hospitality / automotive industry
- Proficient in English, Arabic advantageous
- Valid UAE driver’s license
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