wuzzuf.com
Job Description :
Strategy:• Building patients satisfaction strategy through the gap analysis to nursing department in satisfaction surveys and patient complaints and ensure that this strategy matching with the JCI& Gahar requirements.Budgets & Plans:• Forecast the annual manpower according to the expansions for the hospital and FTE policy to assure that the patients are treated well with best nursing staff.Core Responsibilities:• Handle the day-to-day operation at the nursing department and solving patients’ problemsrelated to the nursing staff.• Visiting inpatient patients to ensure the quality of nursing provided for them.• Supervise all the nursing staff and hospital assistants.• Ensure fulfillment of all Joint Commission International Standards.• Review, support and develop nursing policies and procedures in the hospital.• Keep track of all departmental Key performance indicators and activate quality improvement projects.• Organize an audit committee to audit in nursing medication inventories in order to assure that Hospital policies and procedures related to medication are applied.• Investigate all incident related to the professional conduct of nurses.• Address patient complaints with assistance of patients’ relations team.• Organize meetings for nursing supervisors and the nursing staff in the hospital to discuss nursing problems and find appropriate solutions.• Evaluate the nurses annually according to hospital objectives that includes patients care and safety.• Member of hospital strategic plans meetings with managing director and medical director.• Submit suggestions for improving the hospital’s nursing services to the Managing Director.• Follow-up to adhere to the hospital uniform.• Review and evaluate the needs of each department in the hospital.• Participate in the development plans and training needs for the nursing team.• Participate with the medical director in committees such as infection control, quality and medicine.• Approve all patients transfers from care to a roomand vice versa.• Approve all the admission of the patient to the hospital.• Perform any other tasks assigned to by the Managing director.
Job Requirements :
Education:• Bachelor’sdegree in Nursing.• Master’s Degree is preferred.• Certified Professional inHealthcare Quality (CPHQ).Experience and Skills:• 10+ years of experience in hospital quality, patient safety andrisk management and5 of them in the same position.• Advanced English language(spoken and written)• Leadership skills• Effective communication• Problem Solving Skills