Customer Service Assistant (Female)

bayt.com

Job Description

  • Manage social media accounts to promote products/services and engage with customers.
  • Create and schedule posts, including product promotions, company updates, and customer testimonials.
  • Monitor social media channels for comments, messages, and reviews, and respond appropriately.
  • Assist with inquiries from customers, clients and colleagues in a professional and timely manner.
  • Provide accurate information about products, services, pricing, and company policies.
  • Accurately record and update customer information, interactions, and transactions in the company database.
  • Maintain organized filing systems for documents and records.
  • Support the sales team in preparing sales presentations and materials during exhibition shows.
  • Perform general admin and other tasks as assigned.
  • Coordinate with the Sales Manager directly.

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