You have to go to customers for collection related work and go to customers workplace for recovery.
Call To the customers & go visit to the customer place and collect the collection amount .
retain the customers by visit on customer end & resolve the customer problems.
Make Sure to give customer satisfaction & maintain decorum. you have to be sharp & understand the company policies.
if a customer is angry you have to be polite & resolve issues.
- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
- Developing debt collection strategies and plans.
- Inform clients of overdue accounts and amount currently owed.
- Attempt to collect payment.