ERC International Human Resources Consultancies
Company: ERC International Human Resources Consultancies
Location: Dubai · UAE
Category: Hospitality & Accomodation
Job Description: **Option 1: (Formal and Concise)**
**Job Title: Waiter/Food Server**
**Summary:** The Waiter/Food Server position in Dubai, UAE, is integral to delivering exceptional guest experiences within the hospitality sector. The incumbent will be responsible for providing attentive and efficient service, maintaining dining area standards, and ensuring guest satisfaction. This role demands strong interpersonal skills, meticulous attention to detail, and a commitment to upholding service quality.
**Responsibilities:**
* Greet and seat guests with professionalism.
* Present menus and provide comprehensive information regarding offerings.
* Accurately record and transmit food and beverage orders via POS systems.
* Serve orders promptly, adhering to presentation standards.
* Monitor guest satisfaction and address concerns efficiently.
* Maintain the cleanliness and organization of the dining area.
* Collaborate with kitchen personnel to ensure order accuracy and timely delivery.
* Process payments and manage cash transactions according to established protocols.
* Assist in the training of new staff members.
* Participate in team meetings to improve service delivery.
**Qualifications:**
* Demonstrated communication and interpersonal skills.
* Strong customer service orientation and positive demeanor.
* Proven ability to function effectively within a team and under pressure.
* Meticulous attention to detail and commitment to quality.
* Flexibility to accommodate varied shifts, including weekends and holidays.
* Prior experience in a similar hospitality role.
* Knowledge of food safety and hygiene regulations.
* Proficiency in POS systems and cash handling procedures.
* Adaptability to new service techniques and protocols.
* Effective problem-solving skills and ability to resolve guest concerns diplomatically.