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Telesales Representative

Sales/Retail
  • Sales/Retail
  • Egypt

wuzzuf.com

Job Description :

Calling potential clients, explaining the services and fixing appointments for Business development team to meet.Accurately recording the details and status of the calls/entering them in the CRM/updating recordsDeveloping in-depth knowledge on the services offeredContinually meeting and exceeding the daily/monthly targets with respect to call volumes and business Initiating repeated orders by follow up phone calls after the customers’ dealsCarrying out market research on how to address customers Preparation of Comparison of competitors’ offer conditions Address any questions or issues customers may have Communicate with customers and offer solution based on their requirements Direct prospects and leads to the sales team.Track and document calls and sales.       Prepare and present achievements monthly reports and KPIs. 

Job Requirements :

High school diploma or equivalent required; bachelor’s or associate’s degree a plus3 year experience in a sales related role, preferably in tele sales/telecallsComputer skills, including Microsoft Word and ExcelExcellent telephone etiquetteAbility to stay professional and focused in stressful situations Strong customer-orientation and communication skills Ability to work towards strict targets. Hand on experience with sales tools such as CRM softwareMaintain a friendly, professional tone at all timesTeam player         Great interpersonal, communication, presentation and negotiation skills 

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