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Company Name : Emagine Solutions FZE

Technical Support Engineer – Application Support – Arabic Speaking – Break Into FinTech

bayt.com

Job Description

Dubai – Break Into FinTech – Arabic Speaking
Technical Support Engineer / Application Support Consultant (Java .Net) *Remote Interview* . Market leading FinTech providing real-time web connectivity market data and trading services to investment banks and other financial institutions worldwide is a seeking a skilled Technical Support Engineer to work on Application support.
As a Technical Support Engineer you’ll join the Service Desk responsible for providing 2nd / 3rd line technical support for customers’ web based trading systems. Responsibilities will include eliciting diagnostic information from the customer, performing analysis and working with developers to review product code and work with parts of the customers’ code to replicate issues that they are experiencing. You’ll develop strong working relationships with clients and ensure that their requirements and expectations are managed in a professional manner.
We are looking for an fluent Arabic speaker to work within a client facing capacity, the client has a WFH and remote first policy however due to Data integrity and Digital policies candidates must be based / relocate to the UAE (Dubai / Abu Dhabi preferred).

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