Technical Office Engineer (Heavy Equipment) ‎

Company: Teckman Heavy Equipment –

WebSite: Shorouk City, Cairo, Egypt

Job Description:**Position Announcement: Technical Office Engineer at TECKMAN**

TECKMAN, the authorized dealer of JCB & Renault Trucks and a prominent organization engaged in the international sale, purchase, and marketing of heavy equipment within Egypt and globally, is currently recruiting a qualified Technical Office Engineer for its Cairo, Egypt location. Committed to ISO quality benchmarks, TECKMAN offers a structured and stable professional environment with demonstrable opportunities for career advancement.

**Key Responsibilities:**

The Technical Office Engineer will be responsible for the following duties:

1. **Quotation Management and Oversight:**

* Establish and maintain a detailed database of all quotations, encompassing client identification, date of issuance, and equipment specifications.
* Maintain continuous electronic records and updates of all quotations utilizing spreadsheet software.
* Coordinate with inspection engineers to ensure the expeditious completion of quotation processes.
* Conduct thorough reviews of finalized quotations to ensure accuracy and compliance with quality standards.
* Submit approved quotations to the spare parts department for subsequent processing.
* Update quotation records daily based on external procurement activities to maintain data integrity.
* Generate preliminary price estimates for a diverse range of equipment repair services.

2. **Equipment Repair Documentation and Reporting:**

* Collaborate with the maintenance team to produce comprehensive visual reports documenting the initial condition and required repairs upon equipment receipt.
* Document all repair procedures with photographic evidence, capturing both pre- and post-repair conditions.
* Provide technical reports to the sales department to facilitate collaborative activities, as required.
* Oversee the Pre-Delivery Inspection (PDI) process for new equipment and generators, producing detailed visual reports on equipment condition, testing protocols, and performance results for dissemination to the sales department and clients.
* Address customer inquiries and manage formal company correspondence, including warranty conclusion notifications.

3. **Internal Coordination and ISO Compliance:**

* Engage in close collaboration with internal departments, including Sales, Maintenance, and After-Sales, to ensure adherence to high-quality operational processes and maximize customer satisfaction.
* Comply with all ISO-mandated procedures and regulations governing company operations.

Skills: