Electrolux -
Company: Electrolux –
WebSite: Nasr City, Cairo, Egypt
Job Description:
– Lead the training activities of technical training, soft skills trainings and sales
trainings for service technicians and authorized service providers
– Participate in project teams for new product development, contributing to
define needs for product services in the field.
– Monitor the products performance in the field and interact with the factories’
quality teams, R&D, and customer service teams, providing feedback to different
areas to solve non-compliance issues and contribute to continuous improvement.
– Participate in the product’s technical documentation structure, training,
technical support services and related processes.
– Create and recommend processes and procedures to audit job orders issued by
service providers, and eliminating vulnerability to fraud
Skills:
– Bachelor’s degree in Electrical Engineering
– 1~2 years experience with Aftersales processes