Agile Consultants -
Company: Agile Consultants –
WebSite: Dubai, United Arab Emirates
Job Description:**Option 1: Formal and Concise**
**Position Summary:**
Our client, a financial brokerage firm, seeks a Senior Trade Support Officer – MT5 Administrator. The successful candidate will possess comprehensive technical expertise in MT5 trading platforms, risk mitigation, compliance protocols, and operational support. Responsibilities include MT5 server environment management, internal stakeholder support, platform stability maintenance, and adherence to regulatory mandates.
**Key Responsibilities:**
* **MT5 Administration:** Configure and maintain MT5 servers (Live and Demo); manage MetaTrader 5 Manager and Administrator terminals; administer user groups, accounts, and permissions; configure trading parameters (symbols, spreads, etc.); deploy plugins and integrations; monitor data feeds and server uptime; maintain system logs and backups.
* **Technical & Operational Support:** Provide Tier 1 and Tier 2 support for MT5 issues; collaborate with IT/DevOps for system updates; troubleshoot platform errors; test new features; support internal teams with MT5-related technical inquiries.
* **Compliance & Reporting:** Generate regulatory reports and audit documentation; ensure adherence to internal policies and risk management rules; assist with AML/KYC data retrieval; provide reporting support to clients, risk managers, and regulatory bodies.
* **Risk & Account Management:** Monitor trading activity for anomalies; manage leverage, margin calls, and stop-out thresholds; define and apply risk parameters across client groups.
Skills:
Master’s degree in Finance preferred or a Bachelor’s in Commerce, Economics, or Accountancy from a recognized university.
3–5 years of experience in a similar trade support or MT5 administration role within the financial services industry.
In-depth knowledge of Derivatives, CFDs, FX markets, and the MetaTrader 5 platform.
Familiarity with CRM systems and ADGM/FSRA regulations.
Strong proficiency in Microsoft Office and general computer literacy.
Excellent verbal and written communication skills in English.
Ability to work independently and collaboratively in a team.
Must be based in or willing to relocate to Abu Dhabi.