Senior IT Administrator

Company: Arabian Vision –

WebSite: Alexandria, Egypt

Job Description:**الخيار الرسمي:**

The Senior IT Administrator is accountable for the comprehensive oversight and management of the organization’s IT infrastructure, guaranteeing system reliability, data protection, and business continuity across all operational sites. The primary work location is Alexandria; however, the role necessitates the provision of remote technical support to the Cairo branch, with occasional on-site visits as required. Key responsibilities include:

1. **System Administration:**
* Installation, configuration, and maintenance of server infrastructure (Windows/Linux).
* Management of domain controllers, Active Directory, file servers, and DNS/DHCP services.

2. **Network Management:**
* Monitoring, configuration, and maintenance of network devices, including switches, firewalls, access points, and VPNs.
* Management of bandwidth allocation and assurance of stable network connectivity across all branches.

3. **Technical Support & User Management:**
* Provision of second-tier technical support to end-users in both Alexandria and the Cairo branch.
* Response to and resolution of incidents, troubleshooting of hardware and software issues, and escalation of unresolved issues as necessary.
* Coordination with junior IT personnel and helpdesk staff to ensure the prompt resolution of support tickets.

4. **Security Management:**
* Implementation and maintenance of firewall policies, antivirus solutions, and multi-factor authentication (MFA).
* Monitoring of system logs and verification of adherence to established IT security standards.

5. **Backup and Disaster Recovery:**
* Design and management of daily data backup strategies utilizing Veeam or comparable software solutions.
* Verification of backup integrity and execution of routine disaster recovery drills.

6. **Asset and Software Management:**
* Maintenance of a comprehensive inventory of all IT hardware and software assets.
* Tracking of software license renewals, hardware warranties, and equipment status.

7. **IT Planning & Projects:**
* Support of infrastructure upgrades, system migrations, and the deployment of new systems.
* Coordination with external vendors and management of project implementation timelines.

Skills: