Posted 3 months ago
يمكن تكون الوظيفة دي مكتوبة ليك… جرّب
Senior customer service
Position Details
Location
Maadi, Cairo, Egypt Egypt
Posted Date
August 13, 2025
Employment Type
Customer Service/Support
متوسط الراتب
خطأ: تعذر الحصول على معلومات الراتب من Gemini API
Job Description
Manzzeli.com -
Company: Manzzeli.com –
WebSite: Maadi, Cairo, Egypt
Job Description:Assume responsibility for complex customer service operations, encompassing inquiry resolution, team leadership, and process optimization.
Skills:
- Minimum of 3 years and up to 8 years of experience in customer service or a related field.
- Proven track record of handling escalated customer issues and delivering effective solutions.
- Strong leadership and mentoring abilities, with experience supporting or supervising teams.
- Excellent verbal and written communication skills in both English and Arabic.
- Demonstrated ability to work effectively in a fast-paced, office-based environment.
- Proficiency with CRM systems and customer service software.
- Exceptional problem-solving and conflict resolution skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize workload efficiently.
- Customer-centric mindset with a passion for delivering outstanding service.
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً