Senior Account Manager

About The RoleAs an Senior Account Manager, you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new business.What Will You DoOwn the business targets for the respective account patch and cross-sell/up-sell in the designated patchEstablish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value propositionInteract with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quotaNegotiate agreements with the prospects/customers to close the dealsWork with partners and scale the business through themManage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etcWhat are we looking for?Must Have6+ years of experience in Account ManagementStronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisationConnect and contacts in the potential customer ecosystemConceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies requiredKnowledge of market research, sales, and negotiating principlesExcellent communication/presentation skills and ability to build relationshipsGood To HaveGood understanding of the MarTech domain is preferredKnowledge of CRM software (eg. Salesforce) is a plusMeasures Of SuccessRevenue Achievement (Booking, ARR)Revenue retention (NRR)Sustainable revenue growth (CAC: LTV)Key CompetenciesFunctional: Mobile marketing expertise, MarTech understanding, Result orientedBehavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation SkillsWho will you report to: Regional Head – Enterprise SalesWhy join us?Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.You are passionate about technology and its impact on the high-growth mobile technology spacePower personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.Flourish in an Environment that Nurtures Growth and CuriosityLearn MoreGet to know us better before you apply!Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.Clever.AI BlogsTesseractDB™CleverTap Product DemoAbout CleverTapCleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.For more information, visit https://clevertap.com/ or follow us on Linkedin and X.Join us in shaping the future of engagement.CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.