Company: Confidential –
WebSite: Sheikh Zayed, Giza, Egypt
Job Description:
- Coordinate and follow up Operation department duties.
- Coordinate & communicate operational management policies and procedures.
- Gather, analyze, and understand sales data and identify trends, providing reports and insights to management and sales professionals.
- Monitor the inventory cycle regarding the unit’s reservation or release.
- Keep customer information up to date on the CRM system when changes are requested by the sales agents.
- Responsible for supervising sales operations and tools from the CRM.
- Maintain the CRM and other sales tools.
- Liaise with the technical department to ensure timely deliveries of information.
- Record-keeping responsibilities include sales and Operation reports.
- Perform day to day administrative tasks such as maintaining files and processing paperwork.
- Monitor inventory levels, inventory movements and identify gaps.
- Develop all necessary reports that assist management.
- Deal with and respond to high volumes of emails.
Skills:
- Proven work experience as a Sales support specialist or Sales support associate
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus