Sales Operation Specialist

Administration

Izam, inc. -

Company: Izam, inc. –

WebSite: 6th of October, Giza, Egypt

Job Description:

Responsibilities:

  • Maintain a spotless CRM system by tracking new/existing un-identified (unfollowed up on) opportunities and track payment methods issues to solve them.
  • Maintain current sales policies and procedures.
  • Develop current sales manual and update it
  • Monitor quality of sales cycle (calls, chats & emails) according to metrics from a pure sales eye.
  • Review and conduct memos & reports (for sales manager) using existing sales data to enhance and forecast department’s performance.
  • Recommend sales solutions ( for policies, procedures & processes related issues).
  • Review contract additional requirements/terms and payments methods’ issues when required.
  • Keep a direct channel of communication with other teams/departments such as marketing & support teams to create reports such as conversions rates, testimonials,…. Etc for integration purposes.
  • Develop and maintain ad hoc sales metrics, sales forecast pipeline and dashboard on HubSpot to monitor KPIs and overall sales performance.

Skills:

  • Bachelor’s degree from business administration or relevant field
  • Proficiency with MS office tools is a MUST (especially excel)
  • Analytical thinker
  • Previous experience in the sales field is a MUST
  • Previous experience with CRM
  • Ability to work in a fast-paced environment.
  • Very good organizational skills.
  • Very good communication skills.
  • Very good command of English ( spoken and written).
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