Sales Manager

• Oversee the activities and performance of the sales team

• Lead the sales team to meet and exceed KPIs and sales targets

• Set the sales targets of each individual member of the department

• Deep understanding or ability to study and analyze the market, and proactively pursue new business and sales opportunities

• Keep abreast on the latest innovations and trends in the market by active networking with stakeholders in the industry and attending workshops, exhibitions, and seminars

• Track and analyze the sales team’s activities and adjust the team’s performance to achieve targets and reach tasks goals

• Able to prepare quotations, proposals, submittals, warranties and check technical specifications / requirements of the projects

• Lead the team in following up on enquiries, submitted proposals / quotations / agreements until deal is closed

• Work with other departments to execute client requirements and/or project until completion

• Collaborate with other departments to ensure sales, marketing queries, and deliveries are handled efficiently

• Lead the team in handling and resolving customer complaints regarding a product or service

• Lead the team in providing outstanding after-sales support

• Lead the team in following up on payment collections and reduce the outstanding receivables

• Serve as the face of the organization to internal and external partners

• Develop and maintain relationships with all clients

• Other duties as assigned