Riverbed NPM Specialist

Job Title: Network Performance Monitoring Engineer (Riverbed NPM+)
Department: IT Infrastructure / Network Operations
Location: Cairo, Egypt (or Remote/Hybrid)
Employment Type: Full-time

Job Purpose

• Responsible for deploying, administering, and maintaining Riverbed NPM solutions to ensure full visibility into network performance, improve reliability, and proactively identify performance bottlenecks across the enterprise network.

Key Responsibilities

• Deploy, configure, and manage Riverbed NPM/NPM+ platforms and related modules
• Monitor network performance and analyze data to detect latency, packet loss, congestion, and other anomalies
• Maintain visibility into application performance, encrypted traffic behavior, VoIP/video performance
• Generate dashboards, reports, and insights to support troubleshooting and capacity planning
• Diagnose network/application performance issues using Riverbed tools and correlate data from multiple sources
• Work with NOC/SOC teams, server admins, application teams, and cloud teams to resolve root cause issues
• Manage policies, thresholds, alerts, and event escalations
• Support upgrades, patches, backup procedures, and high availability configurations
• Participate in network performance improvement initiatives
• Document solutions, configurations, procedures, and operational runbooks