Posted 4 days ago
اختار إنك تتحرك مش تنتظر
Receptionist
Position Details
Location
القاهرة الجديدة, القاهرة, مصر Egypt
Posted Date
March 25, 2026
Employment Type
Medical/Healthcare
متوسط الراتب
Confidential
Job Description
Innovinity Medical Hub -
Company: Innovinity Medical Hub –
WebSite: القاهرة الجديدة, القاهرة, مصر
Job Description:
- Coordinate and implement customer-based initiatives that will impact the perception of Innovinity in a positive manner.
- Receive calls and make appointments and record them on system and app.
- Develop and foster relationships with internal and external customers that will enhance services.
- Develop and implement plans for delivery of services via Call Center, Website, and face to face.
- Conduct internal and public surveys to determine customer satisfaction and strategic direction.
- Implement technology where appropriate to enhance service delivery and accountability.
- Develop and maintain a strategic plan for continued improvement of customer service.
- Develop and implement procedures to ensure the efficient operation of the Call Center.
- Supervise and schedule staff to ensure the delivery of superior customer service.
- Prepare call statistics, orders closed, orders open, and other reports to encourage accountability and customer service.
- Forward upselling and cross-selling opportunities to the sales team
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً