wuzzuf.com
Job Description :
Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status
Job Requirements :
Proven experience as a Collection Specialist or similar roleKnowledge of billing procedures and collection techniques (e.g. skip tracing)Familiarity with laws related to debt collection (e.g. FDCPA)Working knowledge of MS Office and databasesComfortable working with targetsPatience and ability to manage stressExcellent communication skills (written and oral)Skilled in negotiationProblem-solving skillsHigh school diploma; Associate’s/Bachelor’s degree is a plus