Posted 1 month ago
عيش تحدي جديد وقدّم للوظيفة
Process excellence supervisor
Position Details
Location
Maadi, Cairo, Egypt Egypt
Posted Date
December 7, 2025
Employment Type
Customer Service/Support
متوسط الراتب
Confidential
Job Description
Etisalat Egypt -
Company: Etisalat Egypt –
WebSite: Maadi, Cairo, Egypt
Job Description:
- Lead end-to-end process improvement projects using Lean, Six Sigma, and other quality frameworks.
- Map current processes (As-Is) and design improved workflows (To-Be).
- Identify inefficiencies, bottlenecks, and areas of waste across operations.
- Conduct root-cause analysis (RCA) and implement corrective and preventive actions (CAPA).
- Define KPIs and performance metrics for business processes.
- Monitor process performance and generate dashboards and continuous improvement reports.
- Present findings and recommendations to management
- Ensure processes comply with internal policies, SLAs, and regulatory requirements.
- Develop and update SOPs, process documentation, and guidelines.
- Support audits and follow up on action plans.
- Collaborate closely with cross-functional teams (Operations, HR, IT, Finance).
- Facilitate workshops, brainstorming sessions, and Kaizen events.
- Provide coaching to team members on process improvement methodology.
- Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
- Track project milestones, risks, and deliverables.
Skills:
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً