Blissed Egypt -
Company: Blissed Egypt –
WebSite: Cairo, Egypt
Job Description:
- Company Description
- Blissed Egypt is a leading medical tourism company dedicated to providing unparalleled healthcare services. We connect individuals globally with premium medical care in Egypt, specializing in personalized cosmetic and health journeys. Our mission is to deliver high-quality medical experiences by facilitating access to innovative and comprehensive healthcare solutions. With a focus on excellence, safety, and care, we provide end-to-end services, including VIP airport fast track, luxurious transfers, high-end accommodations, and post-treatment care. At Blissed, we are partners in transformation, committed to creating exceptional healthcare experiences.
- Role Description
- Are you passionate about helping patients and promoting medical tourism in Egypt?
- Do you have a background in healthcare sales and customer support?
- In Blissed Egypt We’re looking for an independent, self-motivated, and ambitious Patient Partner with a sincere passion for healthcare to directly support patients in their care journey. This isn’t your average Customer Support role. Empathetic and timely support for our patient population is at the heart of what we do and we view it as fundamental to our continued success. That means we’re looking for an ambitious self-starter who is comfortable in a fast-paced new business environment.
- Key Responsibilities:
- · Answer inbound and outbound queries via phone calls , email, and online chat
- · Effectively learn and utilize resources to effectively address patient concerns
- . In person meetings with Patients to facilitate their medical journey .
- · Communicate efficiently and effectively with patients, healthcare professionals and the greater team.
- · Explain and orient patients on Blissed medical services and tourism packages.
- · Identify gaps in process and areas for improvement and to help implement changes to workflow
- · Complete administrative tasks related to patient registration and medical documents. Validating patient documents and update patient’s account information
- · Perform other duties as required
Skills: