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Job Description
- Staff Management:
- Train, and supervise palace staff, including butlers, housekeepers, gardeners, chefs, and security personnel.
- Develop and implement employee schedules, ensuring adequate coverage for all operational needs.
- Conduct performance evaluations and provide ongoing training and support to maintain high standards of service.
- Palace Operations:
- Oversee day-to-day operations to ensure the smooth functioning of the palace, including maintenance, cleaning, and organization.
- Coordinate with relevant departments to manage household finances, including budgeting, expense tracking, and procurement of supplies.
- Implement and enforce health and safety protocols to maintain a secure and hazard-free environment for residents and visitors.
- Event Coordination:
- Plan and execute royal events, ceremonies, and receptions held at the palace, liaising with internal and external stakeholders to coordinate logistics and ensure successful outcomes.
- Manage guest lists, invitations, and RSVPs for official functions, adhering to protocol and etiquette guidelines.
- Collaborate with catering, entertainment, and décor vendors to deliver memorable experiences for guests.
- Protocol and Etiquette:
- Provide guidance to palace staff on proper protocol and etiquette when interacting with members of the royal family, dignitaries, and guests.
- Ensure adherence to established protocols for formal events, including seating arrangements, dress codes, and ceremonial procedures.
- Security and Confidentiality:
- Work closely with security personnel to implement and maintain robust security measures to safeguard the palace and its occupants.
- Protect the privacy and confidentiality of the royal family and their guests by enforcing strict access controls and confidentiality protocols.
- Communication and Liaison:
- Serve as the primary point of contact for communication between the royal family and palace staff, relaying instructions, requests, and feedback as necessary.
- Liaise with external stakeholders, including government officials, vendors, and service providers, on behalf of the royal household.
Skills
- Bachelor’s degree in hospitality management, business administration, or a related field preferred.
- Proven experience in a senior management role within a luxury hospitality environment, preferably in a private estate or royal household.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team of staff.
- Exceptional organizational and multitasking abilities, with a keen eye for detail and a proactive approach to problem-solving.
- Thorough understanding of royal protocol, etiquette, and cultural sensitivities.
- Discretion, integrity, and the ability to maintain confidentiality when handling sensitive information.
- Proficiency in Microsoft Office suite and other relevant software applications.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required.
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