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Company Name : Dr.Soliman Fakeeh Hospital

Outpatient Manager / KAUST

bayt.com

Job Description

1-Responsible for developing Outpatient calendar based on service order.

2-Responsible for opening and closing clinics and blocking clinic slots when required. Also responsible for monitoring this process.

3-Responsible for opening clinics at least 3 months ahead of time.

4-Responsible for contacting visiting staff and ensuring visit dates are confirmed in a timely manner.

5-Responsible for updating Outpatient calendar as required.

6-Responsible for communicating initial and revised Outpatient calendar versions to involved staff.

7-Responsible for revising on a monthly basis KA UST Direct and KA UST exempt reports and forwarding to KAUST Health finance.

8-Responsible for extracting and revising no show data on a monthly basis and submitting to KAUST Health finance.

9-Responsible for extracting data for reports such as call center data, referral data and forwarding to

KAUST administration.

10-Responsible for producing any other related reports as required.

11-Responsible for Changing inclusion/exclusion insurance criteria in services.

12-Responsible for dealing with Yasassi patient service issues.

13-Responsible for recharging services.

14-Responsible for reception weekly cash check with insurance coordinator.

15-Responsible for oversight of KAUST Health referral system including coordinator.

16-Demonstrates compassionate communication skills while providing support and care to the patients as “the patient is the center of our care”.

Other Job Functions:

1-Perform all duties and tasks in line with the Person Centered Care values.

2-Adherence to all policies, plans and programs within the Fakeeh Care.

3-Perform duties as per the code of conduct requirement and ethical standards as outlined in the HCM policies and

guidelines.

4-Complete mandatory education as per the requirement at least one month prior to expiration.

5-Maintain up to date knowledge on information relating to quality and safety, accreditation, policy management and document management systems.

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