Onsite Support Engineer

Company: DXC Technology –

WebSite: Riyadh, Saudi Arabia

Job Description:**Job Description**

DXC Technology (NYSE: DXC) is a leading independent, end-to-end IT services company that empowers clients to leverage innovation for successful transformation. Formed through the merger of CSC and Hewlett Packard Enterprise’s Enterprise Services division, DXC Technology serves approximately 6,000 clients in the public and private sectors across 70 countries. Our technology independence, global talent pool, and extensive partner ecosystem enable the delivery of advanced, next-generation IT services and solutions. DXC Technology is globally recognized for corporate citizenship. For additional information, please visit www.dxc.technology.

**Onsite Support Engineer Position**

We are seeking a qualified Onsite Support Engineer to be based in Riyadh. This role is integral to the Infrastructure Services Job Family, encompassing the design, solutioning, deployment, migration, management, and modification of infrastructure and End User Services across all related technologies. These technologies include, but are not limited to, Desktops, Laptops, networks, Active Directory, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services, and Technical Service Desk operations.

**Responsibilities:**

* Provide technical support within infrastructure services, addressing incidents and contributing to task completion.
* Support the development of infrastructure documentation, including maintaining accurate incident logs and records.
* Demonstrate proficient knowledge and understanding of desktop software and hardware technologies.
* Troubleshoot issues related to Windows Clients (end-user machines).
* Utilize service management tools effectively.
* Possess comprehensive knowledge of EUC tools, remote support tools, MS Office suite, and Outlook.
* Exhibit proven experience as a Desktop Support Engineer, Technical Support Engineer, or in a similar capacity.
* Demonstrate practical knowledge of office automation products and computer peripherals, such as printers and scanners.
* Display excellent problem-solving and multitasking capabilities.
* Maintain a customer-centric approach.

**Basic Qualifications:**

* Bachelor’s degree in a relevant field or equivalent combination of education and experience.
* Minimum of one (1) year of relevant work experience.
* Demonstrated experience in infrastructure technology analysis.
* Proficiency in data analysis and technical understanding.
* A commitment to continuous learning and staying current with industry knowledge and technology advancements.

**Other Qualifications:**

* An advanced degree in a relevant field is considered advantageous.
* Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are considered beneficial.

DXC Technology values strong connections and community as fundamental to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

**Important Note Regarding Recruitment Fraud:**

DXC Technology is aware of recruitment fraud schemes involving fictitious job opportunities offered through online services, such as fraudulent websites, or unsolicited emails claiming to be from the company. These communications may request personal information or payments as part of a deceptive recruitment process. DXC Technology does not extend offers of employment via social media networks, nor does the company ever request money or payments from applicants at any stage of the recruitment process. DXC Technology also does not ask job seekers to purchase IT or other equipment on our behalf. Additional information regarding employment scams is available here.

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