Managing Director – Online Shopping Company

Company:

Location: Jeddah · Saudi Arabia

Category: غير محدد

Job Description: Job description

Job Title: Managing Director – Digital Commerce (Ecommerce)Reports To: Shareholders / Board of DirectorsLocation: Jeddah, Saudi ArabiaRole OverviewThe Managing Director (MD) will lead the company’s growth, operational excellence, and digital transformation agenda. Responsible for strategic execution, profitability, and stakeholder alignment, the MD will drive expansion, innovation, and sustainable performance while ensuring full transparency and accountability to the Board of Directors.Key ResponsibilitiesStrategic LeadershipDefine and execute long-term business and digital strategies aligned with market trends.Expand into new product categories, markets, and digital channels.Build strategic alliances with suppliers, brands, and technology partners.Operations & PerformanceOversee marketplace operations, logistics, and customer experience.Use analytics to improve efficiency, reduce costs, and enhance service quality.Ensure scalable processes to support business growth and peak demand.Technology & InnovationChampion adoption of AI, automation, and digital tools to enhance competitiveness.Lead product innovation, UX enhancement, and platform development.Foster a culture of agility, innovation, and continuous improvement.Financial ManagementManage P&L, budgets, and investments to achieve profitability and ROI.Drive growth in GMV, market share, and customer retention.Ensure effective cost control and resource utilization.People & CultureLead and mentor cross-functional teams to build a high-performance culture.Strengthen leadership pipelines and implement succession planning.Governance & Risk ManagementEnsure compliance with legal, regulatory, and governance standards.Oversee risk mitigation in financial, operational, and cybersecurity areas.Safeguard ethical conduct, data security, and customer trust.Stakeholder RelationsServe as the key liaison for shareholders, investors, and strategic partners.Provide transparent performance reports and business updates to the Board.Brand & ESGOversee marketing, branding, and customer engagement initiatives.Champion sustainability, CSR, and ESG programs aligned with global standards.