My Truck Logistics, LLC -
Company: My Truck Logistics, LLC –
WebSite: Cairo, Egypt
Job Description:**Logistics Dispatcher**
The Logistics Dispatcher serves as the central point of contact for all transportation operations, responsible for ensuring the efficient and compliant movement of goods. Key responsibilities include:
**I. Dispatch and Route Management:**
* Develop and optimize truck routes and delivery schedules, considering driver availability, equipment capacity, delivery deadlines, traffic conditions, and adherence to regulatory requirements, such as Hours of Service regulations.
* Secure loads and negotiate competitive rates with brokers to maximize profitability and equipment utilization.
* Assign drivers and appropriate equipment to loads, based on qualifications, suitability, delivery requirements, and geographical location.
* Utilize GPS and tracking systems to monitor truck location and shipment progress, proactively identifying and mitigating potential delays or issues.
**II. Communication and Coordination:**
* Provide clear and concise dispatch instructions, load details, and route information to drivers via various communication channels, ensuring timely updates.
* Provide customers with timely updates on shipment status and estimated delivery times, proactively communicating any potential delays.
* Coordinate with warehouse staff for loading/unloading schedules and with the accounting department for accurate billing and payroll processing.
**III. Operational Efficiency and Problem Solving:**
* Manage and resolve unexpected operational challenges, such as traffic delays, mechanical issues, or delivery complications, to minimize disruption.
* Strategically plan loads to maximize equipment utilization and minimize empty miles, contributing to overall operational efficiency.
* Monitor key performance indicators (KPIs), such as target rate per mile and weekly revenue goals, to assess and improve dispatch effectiveness.
**IV. Compliance and Administration:**
* Ensure strict compliance with all relevant transportation regulations, including Hours of Service (HOS) rules, Department of Transportation (DOT) guidelines, and company safety protocols.
* Facilitate communication between drivers and the maintenance department for equipment issues, coordinating necessary repairs and preventive maintenance.
* Maintain accurate and up-to-date records within the Transportation Management System (TMS), including dispatches, driver assignments, delivery confirmations, equipment status, and incident logs.
* Utilize and optimize features within the transportation management system to enhance dispatch operations.
Skills:
- Exceptional Communication Skills: Clear, concise, and professional communication with drivers, customers, and internal teams.
- Strong Organizational and Time Management Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
- Problem-Solving and Decision-Making Skills: Ability to analyze situations, identify issues, and implement effective solutions quickly.
- Knowledge of Transportation Regulations: Familiarity with HOS rules, DOT regulations, and other relevant laws.
- Software Navigation Proficiency: Expertise in using dispatch software, GPS tracking systems, email, and other relevant computer applications.
- Stress Management and Composure: Ability to remain calm and effective under pressure.
- Customer Service Orientation: Maintaining a professional and helpful attitude when interacting with customers and drivers.
- Negotiation Skills: Ability to negotiate rates with brokers or resolve conflicts.
- Work experience in Logistics (Preferable)
- Knowledge of logistics software or transportation management systems (Preferable)
- Proficient use of Microsoft Office Suite
- Demonstrate assertiveness and decisiveness
- Basic accounting knowledge
- Excellent Data Entry skills
- BSc in Supply chain management, Logistics or relevant field (Preferable)
- English Fluency is a must (both verbal and written).
- Internet Speed must be at least 70mbps (download).
- Laptop/ PC Specs:
- Processor Core i5 or higher
- 8 GB RAM min.