Posted 6 months ago
ابدأ بداية جديدة وحقق طموحك
IT technical support specialist
Position Details
Location
Badr City, Cairo, Egypt Egypt
Posted Date
June 3, 2025
Employment Type
Administration
متوسط الراتب
خطأ: تعذر الحصول على معلومات الراتب من Gemini API
Job Description
Arcelormittal Egypt -
Company: Arcelormittal Egypt –
WebSite: Badr City, Cairo, Egypt
Job Description:**الخيار:**
* Provide technical support services, encompassing problem diagnosis, resolution, and escalation, while adhering to established service level agreements and documentation protocols.
Skills:
- Form 3-5 years of work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software (eg. Zendesk)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science or relevant field
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً